Error code 03 72 01 - Why?

[traderbill27]

Hi... I am fairly new to this software. I have tried to burn a DL DVD and get the following error messages. "Unable to start write process...finalization stopped to preserve media" and "Write sector failed at sector 0(16) code 03 71 01 [close session error while writing leadin area] The DVD DL drive is a BenQ DW1620, firmware is G79B. I have tried to update the firmware buy none of the files I found will update this drive. The operating system is XP Pro with all of the updates. I have the Nero Ultra Suite installed and thought that this might cause the problem. I would really appreciate any help that anyone can supply. Thanks...Bill Allen Here is the c2cd log. You can see there were several tries. 10/28/2005 8:46:43 AM info ********** Report session closed *********** 10/28/2005 8:44:11 AM error Unable to start the write process - finalization skipped to preserve media 10/28/2005 8:44:11 AM error WriteSector failed at sector 0 (16) - Code 03 72 01 [Close session error while writing leadin area] 10/28/2005 8:43:57 AM info Starting write buffer 10/28/2005 8:43:57 AM info Starting to write... 10/28/2005 8:43:57 AM info Buffer under-run proof enabled 10/28/2005 8:43:57 AM info Layer change set to LBA 2021808 (3.86 Gb.) 10/28/2005 8:43:57 AM info Writing speed requested x4.0, effective x2.4 10/28/2005 8:43:57 AM info Open Image file "C:\Documents and Settings\Bill Allen\Application Data\CopyToDvd\COPYTODVD_10282005_084356_984.cache" 10/28/2005 8:43:57 AM info Available sector size : 4173824 10/28/2005 8:43:57 AM info Media ID: RITEK-D01-01 10/28/2005 8:43:57 AM info 120mm DVD Single Layer 10/28/2005 8:43:57 AM info Detected media $002B: Dual Layer DVD+R 10/28/2005 8:43:57 AM warning Layer Break is around 01:11:48, optimal value can't be set within the possible range of [1962528..2086912]. 10/28/2005 8:43:56 AM info 120mm DVD Single Layer 10/28/2005 8:43:56 AM info Detected media $002B: Dual Layer DVD+R 10/28/2005 8:43:56 AM info Finished browsing files - Data size 7.49 Gb. 10/28/2005 8:43:56 AM info Start Browsing file structures 10/28/2005 8:43:56 AM info Supported Media: DVD-R, DVD-RW Seq., DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R 10/28/2005 8:43:56 AM info Writing device used: 2:0:0 - ATAPI DVD DD 2X16X4X16 G7G9 [J] (Scsi) 10/28/2005 8:43:56 AM info Using Patin-Couffin driver Version 1.24, Internal revision 24 10/28/2005 8:43:50 AM info Using DVD Video filelist creation mode. 10/28/2005 8:43:50 AM info ParamStr 4 = "/writespeed=4.0" 10/28/2005 8:43:50 AM info ParamStr 3 = "/writedevice=J" 10/28/2005 8:43:50 AM info ParamStr 2 = "/volumename=New_Disc" 10/28/2005 8:43:50 AM info ParamStr 1 = "/dvdvideofl=N:\DVDlab\vso\CopyToDVD\~c2c_fl.tmp" 10/28/2005 8:43:50 AM info ParamStr 0 = "N:\DVDlab\vso\CopyToDVD\CopyToCd.exe" 10/28/2005 8:43:50 AM info User default language : 1033 (0x0409h) - English (United States) 10/28/2005 8:43:50 AM info System default language : 1033 (0x0409h) - English (United States) 10/28/2005 8:43:50 AM info Version 3.0.29.48 10/28/2005 8:43:50 AM info ExeName : "N:\DVDlab\vso\CopyToDVD\CopyToCd.exe" 10/28/2005 8:43:50 AM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600) 10/28/2005 8:07:15 AM info ********** Report session closed *********** 10/28/2005 8:07:13 AM info Drive not ready after getting the media free space - Code 02 3A 00 [NOT READY, no CD inserted] 10/28/2005 8:07:13 AM error Write process cancelled during media detection 10/28/2005 8:07:11 AM info Drive not ready - Code 02 3A 00 [NOT READY, no CD inserted] 10/28/2005 8:07:09 AM info Drive not ready - Code 02 3A 00 [NOT READY, no CD inserted] 10/28/2005 8:07:07 AM info Drive not ready - Code 02 3A 00 [NOT READY, no CD inserted] 10/28/2005 8:07:05 AM info Drive not ready - Code 02 3A 00 [NOT READY, no CD inserted] 10/28/2005 8:07:03 AM info Drive not ready - Code 02 3A 00 [NOT READY, no CD inserted] 10/28/2005 8:06:59 AM info Initial state - TRAY CLOSED AND NO MEDIA IN DEVICE 10/28/2005 8:06:59 AM info Finished browsing files - Data size 92.3 Mb. 10/28/2005 8:06:59 AM info Start Browsing file structures 10/28/2005 8:06:59 AM info Supported Media: DVD-R, DVD-RW Seq., DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R 10/28/2005 8:06:59 AM info Writing device used: 2:0:0 - ATAPI DVD DD 2X16X4X16 G7G9 [J] (Scsi) 10/28/2005 8:06:59 AM info Using Patin-Couffin driver Version 1.24, Internal revision 24 10/28/2005 8:06:59 AM info Using File/Directory list. 10/28/2005 8:06:59 AM info ParamStr 2 = "N:\DVDlab\vso\CopyToDVD\WFileList.CTC" 10/28/2005 8:06:59 AM info ParamStr 1 = "-fl" 10/28/2005 8:06:59 AM info ParamStr 0 = "N:\DVDlab\vso\CopyToDVD\CopyToCd.exe" 10/28/2005 8:06:59 AM info User default language : 1033 (0x0409h) - English (United States) 10/28/2005 8:06:59 AM info System default language : 1033 (0x0409h) - English (United States) 10/28/2005 8:06:59 AM info Version 3.0.29.48 10/28/2005 8:06:59 AM info ExeName : "N:\DVDlab\vso\CopyToDVD\CopyToCd.exe" 10/28/2005 8:06:59 AM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600) 10/27/2005 9:31:09 PM info ********** Report session closed *********** 10/27/2005 9:30:35 PM error Unable to start the write process - finalization skipped to preserve media 10/27/2005 9:30:35 PM error WriteSector failed at sector 0 (16) - Code 03 72 01 [Close session error while writing leadin area] 10/27/2005 9:30:21 PM info Starting write buffer 10/27/2005 9:30:21 PM info Starting to write... 10/27/2005 9:30:21 PM info Buffer under-run proof enabled 10/27/2005 9:30:21 PM info Layer change set to LBA 2021808 (3.86 Gb.) 10/27/2005 9:30:21 PM info Writing speed requested x2.4, effective x2.4 10/27/2005 9:30:21 PM info Open Image file "C:\Documents and Settings\Bill Allen\Application Data\CopyToDvd\COPYTODVD_10272005_213021_656.cache" 10/27/2005 9:30:21 PM info Available sector size : 4173824 10/27/2005 9:30:21 PM info Media ID: RITEK-D01-01 10/27/2005 9:30:21 PM info 120mm DVD Single Layer 10/27/2005 9:30:21 PM info Detected media $002B: Dual Layer DVD+R 10/27/2005 9:30:21 PM warning Layer Break is around 01:11:48, optimal value can't be set within the possible range of [1962528..2086912]. 10/27/2005 9:30:21 PM info 120mm DVD Single Layer 10/27/2005 9:30:21 PM info Detected media $002B: Dual Layer DVD+R 10/27/2005 9:30:21 PM info Finished browsing files - Data size 7.49 Gb. 10/27/2005 9:30:21 PM info Start Browsing file structures 10/27/2005 9:30:21 PM info Supported Media: DVD-R, DVD-RW Seq., DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R 10/27/2005 9:30:21 PM info Writing device used: 2:0:0 - ATAPI DVD DD 2X16X4X16 G7G9 [J] (Scsi) 10/27/2005 9:30:21 PM info Using Patin-Couffin driver Version 1.24, Internal revision 24 10/27/2005 9:30:21 PM info Using DVD Video filelist creation mode. 10/27/2005 9:30:21 PM info ParamStr 4 = "/writespeed=2.4" 10/27/2005 9:30:21 PM info ParamStr 3 = "/writedevice=J" 10/27/2005 9:30:21 PM info ParamStr 2 = "/volumename=New_Disc" 10/27/2005 9:30:21 PM info ParamStr 1 = "/dvdvideofl=N:\DVDlab\vso\CopyToDVD\~c2c_fl.tmp" 10/27/2005 9:30:21 PM info ParamStr 0 = "N:\DVDlab\vso\CopyToDVD\CopyToCd.exe" 10/27/2005 9:30:21 PM info User default language : 1033 (0x0409h) - English (United States) 10/27/2005 9:30:21 PM info System default language : 1033 (0x0409h) - English (United States) 10/27/2005 9:30:21 PM info Version 3.0.29.48 10/27/2005 9:30:21 PM info ExeName : "N:\DVDlab\vso\CopyToDVD\CopyToCd.exe" 10/27/2005 9:30:21 PM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600) 10/27/2005 9:30:18 PM info ********** Report session closed *********** 10/27/2005 9:30:15 PM info Drive not ready after getting the media free space - Code 02 3A 00 [NOT READY, no CD inserted] 10/27/2005 9:30:15 PM error Write process cancelled during media detection 10/27/2005 9:30:15 PM info Drive not ready - Code 02 3A 00 [NOT READY, no CD inserted] 10/27/2005 9:30:12 PM info Initial state - TRAY CLOSED AND NO MEDIA IN DEVICE 10/27/2005 9:30:12 PM info Finished browsing files - Data size 7.49 Gb. 10/27/2005 9:30:12 PM info Start Browsing file structures 10/27/2005 9:30:12 PM info Supported Media: DVD-R, DVD-RW Seq., DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R 10/27/2005 9:30:12 PM info Writing device used: 2:0:0 - ATAPI DVD DD 2X16X4X16 G7G9 [J] (Scsi) 10/27/2005 9:30:12 PM info Using Patin-Couffin driver Version 1.24, Internal revision 24 10/27/2005 9:30:12 PM info Using DVD Video filelist creation mode. 10/27/2005 9:30:12 PM info ParamStr 4 = "/writespeed=2.0" 10/27/2005 9:30:12 PM info ParamStr 3 = "/writedevice=J" 10/27/2005 9:30:12 PM info ParamStr 2 = "/volumename=New_Disc" 10/27/2005 9:30:12 PM info ParamStr 1 = "/dvdvideofl=N:\DVDlab\vso\CopyToDVD\~c2c_fl.tmp" 10/27/2005 9:30:12 PM info ParamStr 0 = "N:\DVDlab\vso\CopyToDVD\CopyToCd.exe" 10/27/2005 9:30:12 PM info User default language : 1033 (0x0409h) - English (United States) 10/27/2005 9:30:12 PM info System default language : 1033 (0x0409h) - English (United States) 10/27/2005 9:30:12 PM info Version 3.0.29.48 10/27/2005 9:30:12 PM info ExeName : "N:\DVDlab\vso\CopyToDVD\CopyToCd.exe" 10/27/2005 9:30:12 PM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600) 10/27/2005 9:29:35 PM info ********** Report session closed *********** 10/27/2005 9:27:42 PM error Unable to start the write process - finalization skipped to preserve media 10/27/2005 9:27:42 PM error WriteSector failed at sector 0 (16) - Code 03 72 01 [Close session error while writing leadin area] 10/27/2005 9:27:28 PM info Starting write buffer 10/27/2005 9:27:28 PM info Starting to write... 10/27/2005 9:27:28 PM info Buffer under-run proof enabled 10/27/2005 9:27:28 PM info Layer change set to LBA 2021808 (3.86 Gb.) 10/27/2005 9:27:28 PM info Writing speed requested x4.0, effective x2.4 10/27/2005 9:27:28 PM info Open Image file "C:\Documents and Settings\Bill Allen\Application Data\CopyToDvd\COPYTODVD_10272005_212728_218.cache" 10/27/2005 9:27:28 PM info Available sector size : 4173824 10/27/2005 9:27:28 PM info Media ID: RITEK-D01-01 10/27/2005 9:27:28 PM info 120mm DVD Single Layer 10/27/2005 9:27:28 PM info Detected media $002B: Dual Layer DVD+R 10/27/2005 9:27:28 PM warning Layer Break is around 01:11:48, optimal value can't be set within the possible range of [1962528..2086912]. 10/27/2005 9:27:28 PM info 120mm DVD Single Layer 10/27/2005 9:27:28 PM info Detected media $002B: Dual Layer DVD+R 10/27/2005 9:27:26 PM info Continue button pressed 10/27/2005 9:27:26 PM info Drive not ready - Code 02 3A 00 [NOT READY, no CD inserted] 10/27/2005 9:27:24 PM info Drive not ready - Code 02 3A 00 [NOT READY, no CD inserted] 10/27/2005 9:27:22 PM info Drive not ready - Code 02 3A 00 [NOT READY, no CD inserted] 10/27/2005 9:27:20 PM info Drive not ready - Code 02 3A 00 [NOT READY, no CD inserted] 10/27/2005 9:27:18 PM info Drive not ready - Code 02 3A 00 [NOT READY, no CD inserted] 10/27/2005 9:27:15 PM info Initial state - TRAY CLOSED AND NO MEDIA IN DEVICE 10/27/2005 9:27:15 PM info Finished browsing files - Data size 7.49 Gb. 10/27/2005 9:27:15 PM info Start Browsing file structures 10/27/2005 9:27:15 PM info Supported Media: DVD-R, DVD-RW Seq., DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R 10/27/2005 9:27:15 PM info Writing device used: 2:0:0 - ATAPI DVD DD 2X16X4X16 G7G9 [J] (Scsi) 10/27/2005 9:27:15 PM info Using Patin-Couffin driver Version 1.24, Internal revision 24 10/27/2005 9:27:15 PM info Using DVD Video filelist creation mode. 10/27/2005 9:27:15 PM info ParamStr 4 = "/writespeed=4.0" 10/27/2005 9:27:15 PM info ParamStr 3 = "/writedevice=J" 10/27/2005 9:27:15 PM info ParamStr 2 = "/volumename=New_Disc" 10/27/2005 9:27:15 PM info ParamStr 1 = "/dvdvideofl=N:\DVDlab\vso\CopyToDVD\~c2c_fl.tmp" 10/27/2005 9:27:15 PM info ParamStr 0 = "N:\DVDlab\vso\CopyToDVD\CopyToCd.exe" 10/27/2005 9:27:15 PM info User default language : 1033 (0x0409h) - English (United States) 10/27/2005 9:27:15 PM info System default language : 1033 (0x0409h) - English (United States) 10/27/2005 9:27:15 PM info Version 3.0.29.48 10/27/2005 9:27:15 PM info ExeName : "N:\DVDlab\vso\CopyToDVD\CopyToCd.exe" 10/27/2005 9:27:15 PM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600) 10/27/2005 9:26:55 PM info ********** Report session closed *********** 10/27/2005 9:25:42 PM error Unable to start the write process - finalization skipped to preserve media 10/27/2005 9:25:42 PM error WriteSector failed at sector 0 (16) - Code 03 72 01 [Close session error while writing leadin area] 10/27/2005 9:25:26 PM info Starting write buffer 10/27/2005 9:25:26 PM info Starting to write... 10/27/2005 9:25:26 PM info Buffer under-run proof enabled 10/27/2005 9:25:26 PM warning Failed to set layer change to LBA 2021808 (3.86 Gb.) - Code 05 26 00 [Illegal request, Invalid field in Parameter list] 10/27/2005 9:25:26 PM info Writing speed requested x2.4, effective x2.4 10/27/2005 9:25:26 PM info Open Image file "C:\Documents and Settings\Bill Allen\Application Data\CopyToDvd\COPYTODVD_10272005_212526_109.cache" 10/27/2005 9:25:26 PM info Available sector size : 4043616 10/27/2005 9:25:26 PM info Media ID: RITEK-D01-01 10/27/2005 9:25:26 PM info 120mm DVD Single Layer 10/27/2005 9:25:26 PM info Detected media $002B: Dual Layer DVD+R 10/27/2005 9:25:26 PM warning Layer Break is around 01:11:48, optimal value can't be set within the possible range of [1962528..2021808]. 10/27/2005 9:25:26 PM info 120mm DVD Single Layer 10/27/2005 9:25:26 PM info Detected media $002B: Dual Layer DVD+R 10/27/2005 9:25:26 PM info Finished browsing files - Data size 7.49 Gb. 10/27/2005 9:25:26 PM info Start Browsing file structures 10/27/2005 9:25:26 PM info Supported Media: DVD-R, DVD-RW Seq., DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R 10/27/2005 9:25:26 PM info Writing device used: 2:0:0 - ATAPI DVD DD 2X16X4X16 G7G9 [J] (Scsi) 10/27/2005 9:25:26 PM info Using Patin-Couffin driver Version 1.24, Internal revision 24 10/27/2005 9:25:26 PM info Using DVD Video filelist creation mode. 10/27/2005 9:25:26 PM info ParamStr 4 = "/writespeed=2.4" 10/27/2005 9:25:26 PM info ParamStr 3 = "/writedevice=J" 10/27/2005 9:25:26 PM info ParamStr 2 = "/volumename=New_Disc" 10/27/2005 9:25:26 PM info ParamStr 1 = "/dvdvideofl=N:\DVDlab\vso\CopyToDVD\~c2c_fl.tmp" 10/27/2005 9:25:26 PM info ParamStr 0 = "N:\DVDlab\vso\CopyToDVD\CopyToCd.exe" 10/27/2005 9:25:26 PM info User default language : 1033 (0x0409h) - English (United States) 10/27/2005 9:25:26 PM info System default language : 1033 (0x0409h) - English (United States) 10/27/2005 9:25:26 PM info Version 3.0.29.48 10/27/2005 9:25:26 PM info ExeName : "N:\DVDlab\vso\CopyToDVD\CopyToCd.exe" 10/27/2005 9:25:26 PM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600) 10/27/2005 9:22:51 PM info ********** Report session closed *********** 10/27/2005 9:21:57 PM error Unable to start the write process - finalization skipped to preserve media 10/27/2005 9:21:57 PM error WriteSector failed at sector 0 (16) - Code 03 72 01 [Close session error while writing leadin area] 10/27/2005 9:21:42 PM info Starting write buffer 10/27/2005 9:21:42 PM info Starting to write... 10/27/2005 9:21:42 PM info Buffer under-run proof enabled 10/27/2005 9:21:42 PM info Layer change set to LBA 2021808 (3.86 Gb.) 10/27/2005 9:21:42 PM info Writing speed requested x4.0, effective x2.4 10/27/2005 9:21:42 PM info Open Image file "C:\Documents and Settings\Bill Allen\Application Data\CopyToDvd\COPYTODVD_10272005_212141_937.cache" 10/27/2005 9:21:42 PM info Available sector size : 4173824 10/27/2005 9:21:42 PM info Media ID: RITEK-D01-01 10/27/2005 9:21:41 PM info 120mm DVD Single Layer 10/27/2005 9:21:41 PM info Detected media $002B: Dual Layer DVD+R 10/27/2005 9:21:41 PM warning Layer Break is around 01:11:48, optimal value can't be set within the possible range of [1962528..2086912]. 10/27/2005 9:21:41 PM info 120mm DVD Single Layer 10/27/2005 9:21:41 PM info Detected media $002B: Dual Layer DVD+R 10/27/2005 9:21:41 PM info Finished browsing files - Data size 7.49 Gb. 10/27/2005 9:21:41 PM info Start Browsing file structures 10/27/2005 9:21:41 PM info Supported Media: DVD-R, DVD-RW Seq., DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R 10/27/2005 9:21:41 PM info Writing device used: 2:0:0 - ATAPI DVD DD 2X16X4X16 G7G9 [J] (Scsi) 10/27/2005 9:21:41 PM info Using Patin-Couffin driver Version 1.24, Internal revision 24 10/27/2005 9:21:33 PM info Using DVD Video filelist creation mode. 10/27/2005 9:21:33 PM info ParamStr 4 = "/writespeed=4.0" 10/27/2005 9:21:33 PM info ParamStr 3 = "/writedevice=J" 10/27/2005 9:21:33 PM info ParamStr 2 = "/volumename=New_Disc" 10/27/2005 9:21:33 PM info ParamStr 1 = "/dvdvideofl=N:\DVDlab\vso\CopyToDVD\~c2c_fl.tmp" 10/27/2005 9:21:33 PM info ParamStr 0 = "N:\DVDlab\vso\CopyToDVD\CopyToCd.exe" 10/27/2005 9:21:33 PM info User default language : 1033 (0x0409h) - English (United States) 10/27/2005 9:21:33 PM info System default language : 1033 (0x0409h) - English (United States) 10/27/2005 9:21:33 PM info Version 3.0.29.48 10/27/2005 9:21:33 PM info ExeName : "N:\DVDlab\vso\CopyToDVD\CopyToCd.exe" 10/27/2005 9:21:33 PM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600) 10/27/2005 9:21:28 PM info ********** Report session closed *********** 10/27/2005 9:20:36 PM error Unable to start the write process - finalization skipped to preserve media 10/27/2005 9:20:36 PM error WriteSector failed at sector 0 (16) - Code 03 72 01 [Close session error while writing leadin area] 10/27/2005 9:20:20 PM info Starting write buffer 10/27/2005 9:20:20 PM info Starting to write... 10/27/2005 9:20:20 PM info Buffer under-run proof enabled 10/27/2005 9:20:20 PM info Layer change set to LBA 2021808 (3.86 Gb.) 10/27/2005 9:20:20 PM info Writing speed requested x2.4, effective x2.4 10/27/2005 9:20:20 PM info Open Image file "C:\Documents and Settings\Bill Allen\Application Data\CopyToDvd\COPYTODVD_10272005_212020_609.cache" 10/27/2005 9:20:20 PM info Available sector size : 4173824 10/27/2005 9:20:20 PM info Media ID: RITEK-D01-01 10/27/2005 9:20:20 PM info 120mm DVD Single Layer 10/27/2005 9:20:20 PM info Detected media $002B: Dual Layer DVD+R 10/27/2005 9:20:20 PM warning Layer Break is around 01:11:48, optimal value can't be set within the possible range of [1962528..2086912]. 10/27/2005 9:20:20 PM info 120mm DVD Single Layer 10/27/2005 9:20:20 PM info Detected media $002B: Dual Layer DVD+R 10/27/2005 9:20:20 PM info Finished browsing files - Data size 7.49 Gb. 10/27/2005 9:20:20 PM info Start Browsing file structures 10/27/2005 9:20:20 PM info Supported Media: DVD-R, DVD-RW Seq., DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R 10/27/2005 9:20:20 PM info Writing device used: 2:0:0 - ATAPI DVD DD 2X16X4X16 G7G9 [J] (Scsi) 10/27/2005 9:20:20 PM info Using Patin-Couffin driver Version 1.24, Internal revision 24 10/27/2005 9:20:20 PM info Using DVD Video filelist creation mode. 10/27/2005 9:20:20 PM info ParamStr 4 = "/writespeed=2.4" 10/27/2005 9:20:20 PM info ParamStr 3 = "/writedevice=J" 10/27/2005 9:20:20 PM info ParamStr 2 = "/volumename=New_Disc" 10/27/2005 9:20:20 PM info ParamStr 1 = "/dvdvideofl=N:\DVDlab\vso\CopyToDVD\~c2c_fl.tmp" 10/27/2005 9:20:20 PM info ParamStr 0 = "N:\DVDlab\vso\CopyToDVD\CopyToCd.exe" 10/27/2005 9:20:20 PM info User default language : 1033 (0x0409h) - English (United States) 10/27/2005 9:20:20 PM info System default language : 1033 (0x0409h) - English (United States) 10/27/2005 9:20:20 PM info Version 3.0.29.48 10/27/2005 9:20:20 PM info ExeName : "N:\DVDlab\vso\CopyToDVD\CopyToCd.exe" 10/27/2005 9:20:20 PM info OS : Microsoft Windows XP Professional Service Pack 2 (Build 2600)

[claire]

Hi there, Try using the latest version of the software 3.1.1 and then also try with a different brand of media.

[traderbill27]

Claire...Thanks for your reply. I solved the problem by buying a Pioneer DVR-110D drive. Everything is working now. Again...thanks for you reply...Bill

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