Computer Locks Up After Burning

Cravis · Newbie Joined: 12 Jan 2005 Posts: 5

Whenever CopyToDVD gets to the finalizing stage the bar gets 2/3's the way done and starts increasing in time to complete until it stops doing anything. Eventually the spinning floppy icon stops moving and I get a "Not Responding" message. Upon doing this I cannot eject my DVD without restarting my computer by turning it off in the back. The DVDs play fine but I was wondering if anyone could help me with this. It's a burden to have to turn my computer off after every burn. Anyone have any clue on how to fix this?

SirQUK · Posted: Wed Jan 12, 2005 1:01 pm Post subject:

hi Cravis Welcome to our forums. This really does sound annoying. Could you plz post your copytodvd log in here please so we may see what is wrong.

Cravis · Newbie Joined: 12 Jan 2005 Posts: 5

I hadn't had time to try and burn another DVD. I successfully burned one a little while ago. It beeped and ejected the DVD for me. I thought that maybe it had fixed itself but alas it did not. I just burned another one and got the same problem. Any help would be greatly appreciated. Here is my log: 1/13/2005 9:53:33 PM info ********** Report session closed *********** 1/13/2005 9:53:25 PM info Write completed 1/13/2005 9:53:25 PM info Average speed x3.55 Reference x1 = 1385.00 kbps 1/13/2005 9:53:25 PM info Total burning time 00:28:16.656 1/13/2005 9:25:09 PM info Starting write buffer 1/13/2005 9:25:09 PM info Starting to write... 1/13/2005 9:25:09 PM info Buffer under-run proof enabled 1/13/2005 9:25:09 PM info DVD-R packet writing selected 1/13/2005 9:25:08 PM info Writing speed requested x4.0, effective x4.0 1/13/2005 9:25:08 PM info Writing session #1 and closing disc. 1/13/2005 9:25:08 PM info Open Image file "C:\Documents and Settings\Compaq_Owner\Application Data\CopyToDvd\COPYTODVD_01132005_212508_437.cache" 1/13/2005 9:25:08 PM info Available sector size : 2297888 1/13/2005 9:25:08 PM info Media ID: FUJIFILM03 1/13/2005 9:25:08 PM info 120mm DVD Single Layer 1/13/2005 9:25:08 PM info Detected media $0011: DVD-R 1/13/2005 9:25:08 PM info 120mm DVD Single Layer 1/13/2005 9:25:08 PM info Detected media $0011: DVD-R 1/13/2005 9:25:08 PM info Finished browsing files - Data size 4.36 Gb. 1/13/2005 9:25:08 PM info Start Browsing file structures 1/13/2005 9:25:08 PM info IDE Controler manufacturer : (Standard IDE ATA/ATAPI controllers) 1/13/2005 9:25:08 PM info IDE Controler Description : Standard Dual Channel PCI IDE Controller 1/13/2005 9:25:08 PM info IDE Controler manufacturer : VIA Technologies, Inc. 1/13/2005 9:25:08 PM info IDE Controler Description : VIA Bus Master IDE Controller 1/13/2005 9:25:08 PM info Supported Media: DVD-R, DVD-RW Seq., DVD-RW RO, DVD+R, DVD+RW, CD-R, CD-RW, DL DVD+R 1/13/2005 9:25:08 PM info Writing device used: 2:0:0 - HL-DT-ST DVDRRW GWA-4083B 1.09 [D] (Ide) 1/13/2005 9:25:08 PM info Using Patin-Couffin driver Version 1.27, Internal revision 27 - Async. Access mode 1/13/2005 9:25:08 PM info Using DVD Video filelist creation mode. 1/13/2005 9:25:08 PM info ParamStr 4 = "/writespeed=4.0" 1/13/2005 9:25:08 PM info ParamStr 3 = "/writedevice=E" 1/13/2005 9:25:08 PM info ParamStr 2 = "/volumename=Man Apart" 1/13/2005 9:25:08 PM info ParamStr 1 = "/dvdvideofl=C:\PROGRA~1\VSO\COPYTO~1\~c2c_fl.tmp" 1/13/2005 9:25:08 PM info ParamStr 0 = "C:\PROGRA~1\VSO\COPYTO~1\CopyToCd.exe" 1/13/2005 9:25:08 PM info User default language : 1033 (0x0409h) - English (United States) 1/13/2005 9:25:08 PM info System default language : 1033 (0x0409h) - English (United States) 1/13/2005 9:25:08 PM info Version 3.0.41.75 1/13/2005 9:25:08 PM info ExeName : "C:\PROGRA~1\VSO\COPYTO~1\CopyToCd.exe" 1/13/2005 9:25:08 PM info OS : Microsoft Windows XP Personal Service Pack 2 (Build 2600)

chaosmaker · Moderator Joined: 29 Sep 2003 Posts: 450

Update your chipset drivers

Cravis · Newbie Joined: 12 Jan 2005 Posts: 5

Where could I get the new chipset drivers? Also how do you make sure DMA is enabled? Sorry about all the questions. I'm new to all of this. Thanks in advance.

SirQUK · Posted: Mon Jan 17, 2005 10:35 pm Post subject:

http://www.viaarena.com/?PageID=2 is the link for choosing the via chipset driver for your PC O/S for a guide to check/ enable DMA see http://wombleintheuk.tripod.com/Final/DMA/DMAXP.HTM Hope this helps Smile

dborn · Newbie Joined: 18 Jan 2005 Posts: 2

hi, i have the same problem as cravis. i have an hp pavilion a230n with an HP 300x dvd burner (whatever that is). i followed your advice and downloaded new drivers but the driver date is only 7/2001. i checked dma and it is enabled. the dvd will copy to 100%, goes to close the disk and it locks up then says "program not responding". I cannot close the program and cannot remove the disk. i have to do a hard restart by hitting the power button. if you want a log like cravis provided, i will need a little help in figuring out how to find it. the trouble seems to have started when i upgraded the copytodvd to v3.0.41.75. thanks.

SirQUK · Posted: Tue Jan 18, 2005 12:00 pm Post subject:

Hi Dborn and welcome to the forum. The HP 300 is a writer that has proved troublesome in the past. I'm pretty sure VSO have a patch for this writer though. To find your copytodvd log please goto the options menu in copytodvd and choose view log

lapinou · VSO Official support Joined: 09 Nov 2003 Posts: 256

also, you need to update your firmware ( you spoke about drivers ) and also .. be sure you have compatible media.

SirQUK · Posted: Tue Jan 18, 2005 12:05 pm Post subject:

@Cravis - i see you are on firmware revision 1.09 for your writer. A newer one ( v 1.15 ) is available here which resolves some writing issues in earlier firmwares. This is a recommended update form the manufacturer http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?lc=en&cc=us&softwareitem=pv-27020-1

dborn · Newbie Joined: 18 Jan 2005 Posts: 2

thanks to SirQUK and Iapinou. I followed your suggestions and got help from HP for my firmware upgrade and received upgrades from VSO too. Everything works well and I can use the easier to get 8x media. the forum was very helpful. thanks again.

SirQUK · Posted: Thu Jan 20, 2005 8:16 am Post subject:

Thats what this forum is here for:)

Cravis · Newbie Joined: 12 Jan 2005 Posts: 5

I downloaded the Firmware update. I'm going to try and burn a DVD later tonight. Thanks guys! I'll let you know how it goes.

SirQUK · Posted: Sat Jan 22, 2005 11:14 pm Post subject:

Please do cravis:)

Cravis · Newbie Joined: 12 Jan 2005 Posts: 5

Just got done burning a DVD. Worked like a charm Very Happy

. I'm definitely going to purchase the full version. Thanks for all the help guys.

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