Thinking about buying, have a few concerns

[SirQUK]

Just thought i would make a point about the customer support... Has anyone found a customer that has not has his issue resolved yet or at least have dimadsoft looking very hard into the issue? or had mackemX amongst others actually find the fix to the problem? Its the softwares dedication ( and its members ) of 'fellow DRM users helping fellow DRM users' that actually is the bonus of this software in my eyes. Sure there are better demos, but also surely this is comparable in your long term use of a software to a one that gives u demo but a very poor support forum?

[telva]

How many programs haven't been cracked? I'm sure that if someone really cared to do so DRM would be cracked. Those guys typically manage to crack even very expensive, sophisticated protection. At least the protection on DRM is fairly unobtrusive unlike that typically found on very expensive software. You only have to use products like Cubase to experience totally arrogant anti-customer attitudes. These guys don't care if their stupid copy-protection costs me time and money. It's long overdue for the law to make them fully liable for all costs incurred due to problems with their protection, especially considering the copy-protection is useless and has done nothing to prevent people copying their software. I stopped using 3D Studio after the last horrible protection fiasco, but I heard they'd finally visited reality and decided to drop their silly hardware protection. And menawhile all the guys using illegal copies got to keep on working oblivious to the problems being experienced by those of us stupid enough to have paid for this garbage. I like the fact that DRM is updated regularly. Unlike Nero which is updated far too often for something that is so big - those guys really need to learn about something called a patch. I guess though that I'm one of the people that had a problem with DRM that has yet to be addressed - I received an immediate response saying it would be investigated, but that was a long time ago and as far as I can tell it remains broken in v2.5.3.

[gpz1100]

This is in regard to dvdremake or dvdremake pro. What hardware must change before a newly generated download is required? I know with programs like the recent norton antivirus or internet security, even a change in hard drives causes the reactivation screen to pop up... I ask because i'll be doing some upgrades (hardware and software) to the computer in the coming future, including possibly reloading windows (although my windows key will remain the name), and trying to generate a list of things that will need to be updated in order to work. If a hardware upgrade/replacement will necessitate a new key, perhaps i'll just wait until im done with the upgrades before ordering.. Finally, since usage on different pc's requires a newly generated executable, what happens if you paid for ver 2.xx, and at present version 3.xx is current. Can you still dl the latest 2.xx with your paid subscription, or once a new major version comes out, the subscription is no longer valid? Thanks

[MackemX]

Hi and welcome to the forums it won't matter if your hardware ID changes as you can simply request a new copy of DVDRemake by logging in and giving your new ID. As long as you don't go overboard requesting numerous keys then I wouldn't see a problem. I'm yet to see anyone complain about not being able to get a new program due to changes in hardware I can't confirm what happens with older updates. I'd be bold enough to say you probably only get access to the version you have paid for even if newer versions are available. I would like to think that if version 3 came out and required an upgrade fee then you will be able to download version 2. If version 3 is a free upgrade then there wouldn't be a problem anyway . I can recall version 1 being available when version 2 came out but that wasn't ID related. hope this helps and maybe Dimad will come along and clarify the answers

[DimadSoft]

MackemX said everything right.

[MackemX]

thanks for the confirm Dimad

[hudsonf]

I use external drives that I keep turned off until needed. will this be a problem? If I don't start the program while the drives are on will the program still see a hardware change? I purchased today and did my first dvd. For not using any guides the program worked great.

[DimadSoft]

[MackemX]

Hi and welcome to the forums hudsonf . Are you the same hudsonf from other forums I visit? mine works fine and I have a firewire HD I can remove without affecting DRM

[erdoke]

No problems here with USB and firewire external HDs and DVD burners.

[hudsonf]

Hi MackemX; I'm the same person your thinking of. As a matter of fact I just got done having a few beers. I'm glad I bought this program. It's a very easy to use program. I've done three backups and it does a great job of getting rid of all the stuff I don't want.

[SirQUK]

Hi hudsonf let me welcome you to the forums too. I'm glad you find it so easy, you can use if after a few beers. DRM it seems gives you more time ot drink too! LOL

[hudsonf]

Hi SirQUK; and thank you for the welcome.

[Nowl]

Hmm looks like an interesting product, and I understand the desire to get paid for it. But I've already been bitten by such protection schemes, once I buy a product I want to be able to use it without the company being there to support it. Companies end, some are shut down by lawsuits, some just go out of business, or stay in business but stop supporting a particular product. I've purchased one other product that had a similar scheme, and once the company stopped supporting it I could not even use the one I had once my system changed. It would be different if I could expect a free and clear version after support is dropped but that's really not likely is it. (and if you stop due to legal action you would not likely be allowed to put out a free and clear version.) Now if there was a way To have it unlock after some time (like 6 months or a year) then old versions could be still be used once they reactivate. And the current versions would need updated executables (Till they in turn become time unlocked). That way if your company went out of business or was forced to stop selling it then we would at least be able to use the last version at some point as it became time/unlocked. I could live with such a variation on your protection method, but now that I think about it, it's probably unworkable as people could then just change their date to get around the protection. Too bad. Oh well, I will unfortunately be unable to purchase your product with this type of protection scheme in use.

[HanSolo]

I've been using DVDRemake for almost a year now, on many DVDs, and it has become an essential tool for me. I just tackled my first disc today with DRMPro3 and must say its fantastic to be able to finally delete VTS's and PGC's completely & easily, and make the necessary repairs to navigation (which also simplifies & speeds up navigation in hardware DVD players.) The best form of protection IMHO, is continually improving the product--genuinely improved versions coming out all the time make it less worthwhile to download an outdated 'cracked' version. I have several utilities like DRM with very constant development and good support, and I have no problem paying for the privilege of getting the very latest versions. I don't care too much for copy protection measures (they are very temporary and serve only the vendors' interests, not the customers'), but as a registered DRMPro3 user I don't find them too cumbersome either. If I did, I wouldn't buy it. If at some point down the road Dimadsoft is no longer there for me with updates/support/hardware ID's, I'll just switch to using the last cracked version.

[CDR-Zone.COM]